Last updated: April 21, 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification (name, age, contact details)
- Business information for sellers
- Payment and transaction details
- Communication preferences
- Device and usage information
- Location data (with consent)
- Customer service interactions
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services
- Process transactions and payments
- Communicate with users about services and updates
- Prevent fraud and enhance security
- Analyze platform usage and trends
- Comply with legal obligations
- Personalize user experience
- Provide customer support
3. Information Sharing
We may share your information with:
- Service providers and business partners
- Payment processors and financial institutions
- Other users as necessary for transactions
- Law enforcement when required
- Third parties with your explicit consent
- Professional advisors and insurers
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption of sensitive information
- Regular security assessments
- Access controls and authentication
- Secure data storage and transmission
- Employee training on data protection
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
- Lodge complaints with authorities
6. Cookies and Tracking
We use cookies and similar technologies to:
- Improve user experience
- Analyze platform usage
- Personalize content and ads
- Remember user preferences
- Enhance security measures
- Facilitate social media integration
7. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect or maintain information from children. Parents should supervise their children's online activities.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses
- Data protection agreements
- Compliance with local regulations
- Regular privacy impact assessments
9. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.
10. Changes to Privacy Policy
We may update this policy periodically. Users will be notified of significant changes through email or platform notifications. Continued use of the platform after changes indicates acceptance of the updated policy.
11. Contact Us
For privacy-related inquiries or concerns, contact us at:
Email: privacy@onlinepalawan.com
Address: Puerto Princesa City, Palawan, Philippines